Shipping policy

Shipping Policy

Last Updated: [August 18, 2026]

Thank you for shopping with VA Watches & Essences. We are committed to processing and delivering your order as quickly and efficiently as possible. Please review the shipping information below before placing your order.

1. Order Processing

Orders are typically processed within [1–3 business days] after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, when available.

Please note that processing times may be longer during holidays, promotional periods, product launches, or other periods of high order volume.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

United States:

  • Standard Shipping: [3–7 business days]
  • Expedited Shipping: [1–3 business days]

Shipping times are estimates and are not guaranteed. Delays caused by carriers, customs, weather, holidays, or other circumstances outside of our control may occur.

3. Shipping Rates

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.

Free Shipping Included

Any applicable shipping charges will be shown before you complete your purchase.

4. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible at vawatches.essences@gmail.com

We cannot guarantee that address changes can be made after an order has been placed.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

5. Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, VA Watches & Essences is not responsible for packages that are lost or stolen after delivery.

If your package appears to be lost or has not arrived within the expected delivery window, please contact the shipping carrier using your tracking information. You may also contact us at vawatches.essences@gmail.com, and we will do our best to assist you.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged package and product.

6. Shipping Restrictions

We currently ship within the United States and Puerto Rico.

We do not currently ship Internationally.

Certain products may be subject to additional shipping restrictions based on destination or applicable laws.

7. Delayed Orders

While we work hard to meet our estimated delivery times, shipping delays can occasionally occur.

Delays may result from:

  • Severe weather
  • Carrier disruptions
  • Holidays
  • High order volumes
  • Customs processing
  • Incorrect address information
  • Other circumstances beyond our control

If your order appears to be significantly delayed, please contact us at vawatches.essences@gmail.com

8. Contact Us

If you have questions about your order or our shipping policy, please contact us:

VA & Company
VA Watches & Essences
Email: vawatches.essences@gmail.com

We are happy to help with any shipping-related questions or concerns.