Shipping policy
Shipping Policy
Last Updated: [August 18, 2026]
Thank you for shopping with VA Watches & Essences. We are committed to processing and delivering your order as quickly and efficiently as possible. Please review the shipping information below before placing your order.
1. Order Processing
Orders are typically processed within [1–3 business days] after your order is placed.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, when available.
Please note that processing times may be longer during holidays, promotional periods, product launches, or other periods of high order volume.
2. Shipping Times
Estimated delivery times depend on your location and the shipping method selected at checkout.
United States:
- Standard Shipping: [3–7 business days]
- Expedited Shipping: [1–3 business days]
Shipping times are estimates and are not guaranteed. Delays caused by carriers, customs, weather, holidays, or other circumstances outside of our control may occur.
3. Shipping Rates
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.
Free Shipping Included
Any applicable shipping charges will be shown before you complete your purchase.
4. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you realize that you entered an incorrect address, please contact us as soon as possible at vawatches.essences@gmail.com
We cannot guarantee that address changes can be made after an order has been placed.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
5. Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, VA Watches & Essences is not responsible for packages that are lost or stolen after delivery.
If your package appears to be lost or has not arrived within the expected delivery window, please contact the shipping carrier using your tracking information. You may also contact us at vawatches.essences@gmail.com, and we will do our best to assist you.
If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged package and product.
6. Shipping Restrictions
We currently ship within the United States and Puerto Rico.
We do not currently ship Internationally.
Certain products may be subject to additional shipping restrictions based on destination or applicable laws.
7. Delayed Orders
While we work hard to meet our estimated delivery times, shipping delays can occasionally occur.
Delays may result from:
- Severe weather
- Carrier disruptions
- Holidays
- High order volumes
- Customs processing
- Incorrect address information
- Other circumstances beyond our control
If your order appears to be significantly delayed, please contact us at vawatches.essences@gmail.com
8. Contact Us
If you have questions about your order or our shipping policy, please contact us:
VA & Company
VA Watches & Essences
Email: vawatches.essences@gmail.com
We are happy to help with any shipping-related questions or concerns.